We consciously direct and shape our organization and its culture
using both established and visionary approaches. To help you understand
the ideas that have shaped our thinking and our company, we recommend
you examine these books:
Customers for Life: How to Turn that One-Time Buyer into a
Lifetime Customer, by Carl Sewell and Paul B. Brown
Getting to Yes: Negotiating Agreement without Giving In,
by Roger Fisher and William Ury
The Great Game of Business, by Jack Stack
The New Partnership: Profit by Bringing Out the Best in your
People, Customers, and Yourself, by Tom Melohn
Open-Book Management: The Coming Business Revolution,
by John Case
If you have questions about our organizational culture or employment,
contact
us.